Due to an increase in last minute cancellations/no shows, we have had to
introduce a cancellation policy. We have a waiting list for spaces and
where a late cancellation/no show occurs, we cannot fill the appointment,
resulting in a loss of earnings. Any appointment cancelled with less than
24 hours notice will incur a 50% cancellation fee. For all missed
appointments the full treatment price will be charged. For clients wishing
to rebook after a missed appointment, a credit/debit card payment must be taken
upon booking. Many thanks for your understanding on this matter.